Need a hand? We are here.

Email [email protected] for help with your account, a quiz, accessibility, or a payment question.

Tell us enough to find the problem

Include the email on your account, the quiz link if there is one, what you expected, and what happened instead. A screenshot can help.

Keep your details safe

We will never need your password, secret keys, or full card number. Please leave those out of messages.

When you will hear back

We aim to reply within two business days. Questions about a payment may take longer if our payment partner needs to investigate.

Current availability

You can create quizzes by hand and take shared quizzes. AI file uploads and one-time Premium checkout may remain unavailable in some environments.